Skip to content
vowlyeventHelp Centre

I cannot find my invitation

Look in your mailbox and spam folder first. If it is not there, ask the hosts: they can send your personal link again, or give you the general link and its PIN.

Any phone, tablet or computer · No app, no account
On this page

Look for it

  • The invitation email comes from the hosts' names, sent through Vowly Event. Search your mailbox for their names or the name of the event.
  • Check your spam or junk folder, and tabs such as Promotions. If it is there, mark it as not spam so the next emails reach your inbox.
  • If you have already replied with your email address, your confirmation email has a button that opens your reply.
  • If your printed invitation has a QR code, scan it. It opens the invitation without a PIN.

On the phone or computer you replied from

If you replied from this phone or computer, the invitation may still be in your browser's history. Opened in the same browser, it shows your reply. If you replied without an email address, the page offers Add my email: add one and you receive a link that works on any device.

Ask the hosts

Only the hosts can send your invitation again. They can email it, send it by WhatsApp or message, or share your personal link with you.

They can also give you the general link of their invitation. If it asks for a PIN, they can give you that too: enter it and press Unlock. After several wrong tries, you have to wait before trying again.

Keep your personal link to yourself

Your personal link opens the invitation as you: whoever has it can see and change your reply. Please do not forward it. If you once unsubscribed from this event's emails, the hosts can no longer email you, but they can still send your link by message.

Frequently asked questions

Can Vowly Event send me my link?

No. Invitations come from the hosts, so please ask them. They can send your personal link again.

I heard about the event but never got an invitation.

The hosts may not have sent it yet, or they used another address. Ask them which email address they have for you, and check your spam folder.

Do I need the app or an account?

No. The invitation opens in your browser, and you reply without an account.

Was this article helpful?

Still need help?

Our support team is here for you.

Chat with us

Ask your question in the chat. A person from our team replies within one business day.

Email us

Write to us from your account’s email address and add a screenshot if you can.

support@vowly.co