Notification settings
You choose what you are told about, and how: push notifications on your phone or in your browser, and emails. Each person on your team has their own settings.
On this page
Open your notification settings
- Open Profile and choose Notification settings.
- Open Profile.
- Under Preferences, tap Notification settings.
Your choices are saved straight away for your account. Whether a phone or a browser may show notifications at all is set on that device.
Push notifications and emails
Push notifications and Email notifications switch a whole channel on or off. Under Notify me about, each kind of notification has its own switch:
- RSVP responses: when a guest replies or changes their reply.
- Guest photos: when a guest uploads a photo.
- Guest book and requests: guest book entries, song requests, dietary updates and gift reservations.
- Planning reminders: tasks and payments due, appointments and the countdown to the day.
- Event and team: changes to your event and new team members.
- Account: subscription and trial reminders, Vow Points and rating requests.
- Support: replies from our support team.
Reply emails: each one or once a day
While reply emails are on, choose One email per reply or Daily summary. The summary arrives each morning at 8:00 in your own time zone, with the replies of the last 24 hours. To stop reply emails altogether, switch off the email switch of RSVP responses.
The event owner and each Co-host get reply emails, each according to their own settings. Team members with the Organiser role get push notifications but no reply emails. A Viewer is not notified about replies, photos or guest requests.
A quiet event day
Quiet on the event day is on unless you switch it off. On the day of your event, guest photos and guest book entries arrive without a sound and stay in your notifications, and one summary follows the next morning. The switch appears while push notifications are on.
When notifications do not arrive
- Under Notifications in this browser, press Turn on and allow notifications when your browser asks. This is set for each browser, and only appears in browsers that support it.
- If your browser blocks them, allow notifications for this site in the browser's site settings, then come back to the page.
- Check that Push notifications is on.
- Notifications must also be allowed for Vowly Event in your phone's settings. If they are not, the screen shows Open settings, which takes you there.
Missing emails? See emails that are not arriving.
Frequently asked questions
Can I stop getting an email for every single reply?
Yes. Choose Daily summary for one email each morning, or switch off the email switch of RSVP responses to stop reply emails altogether. You still see every reply in the app.
Does my partner get the same notifications?
A Co-host gets push notifications and reply emails too, and chooses them in their own Notification settings. Your settings never change theirs.
If I switch off account emails, will I still hear before my subscription renews?
Switching off the email switch of Account also stops trial and renewal reminder emails. Those reminders then reach you only as notifications in the app.
Why does a reply notification ask me to subscribe?
When your event's trial or Premium has ended, reply notifications in your Notifications list no longer show who replied. Subscribe to see the details again; the replies themselves are kept.
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