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vowlyeventHelp Centre

Change your email address or name

Change your name and email address in your profile's personal information. A new email address is confirmed with a code, and nothing changes for your guests.

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Change your name

  1. Open Profile, then Personal information.
  2. Change First name and Last name, then press Save changes.

Your name appears in the emails we send you, in the team invitations you send and on invoices for a subscription bought on the website. It is not the name on your invitation: your guests see the host names in Event settings, under Host names.

Change your email address

  1. Open Profile, then Personal information, and press Change email.
  2. Enter your new address and your current password, then press Send code.
  3. Enter the 6-digit code we sent to the new address and press Confirm. The code is valid for 15 minutes.

From then on you sign in with the new address. If you had confirmed your previous address, it gets an email about the change with a link to undo it, valid for 30 days. Undoing puts the old address back and signs you out everywhere; you then choose a new password with Forgot password?. It is there in case someone else made the change.

What changes, and what does not

  • Emails for you, such as reply notifications, exports and billing emails, go to the new address. The billing details of a website subscription are updated too.
  • Your events, guests, invitation links, team and subscription stay exactly as they are.
  • Your guests are not told and do not see your account's email address. To give them an address to write to, add it under Contact for guests in RSVP settings.

Frequently asked questions

I made a typo when I signed up and the code never came.

On the code screen, use Used the wrong email? to enter the right address and get a new code there.

Can I change the email address of a Google or Apple account?

Not in Vowly Event. The address belongs to your Google or Apple account.

I got an email saying my address was changed, but it was not me.

Use the undo link in that email straight away, then set a new password with Forgot password?. If the link has expired, write to support@vowly.co.

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support@vowly.co