Receipts and invoices

Open Profile, then your plan. Under Payment method you see Card for the website, or Apple or Google Play for a store.

• After you subscribe, we email you a confirmation with your plan, the price, the start and renewal dates and your 14-day right to cancel.
• Your invoices are under Billing and payment in your plan. It opens your secure Stripe billing page, where you can see your invoices and change your card.
• We email you a reminder at least three days before each renewal payment.

Invoices carry the name on your account. To change it, change your name in Personal information; invoices from then on use the new name. See change your email or name.

There is no field for a company name or a VAT number when you pay. If you need them on your invoice, write to support@vowly.co with your company name, its address and its VAT number.

Web prices are charged as displayed. We are not currently VAT registered, so no VAT is added to the price.

The store is the seller: it takes the payment and emails you the receipt. In the app, Billing and payment opens the store's subscription page. Apple lists your purchases at reportaproblem.apple.com, and Google Play lists them in your order history.

For a website subscription, we email you when a renewal payment fails, with a button to complete it, and your plan shows Payment issue until it is settled. To use another card, open Billing and payment. For the App Store or Google Play, the store tries again: update your payment method in the store.