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vowlyeventHelp Centre

Subscribe to Premium

Subscribe on the website by card, or on your phone through the App Store or Google Play. Your subscription belongs to your account, so it works on the web, iPhone and Android alike.

Web, iPhone and Android · Paid subscription
On this page

On the website

  1. On web.vowly.co, open Profile, then your plan.
  2. Choose monthly or yearly and press Upgrade to Premium.
  3. The Before you pay window shows your plan and its price. Tick the box to start your subscription straight away, then press Continue to payment.
  4. Pay by card on Stripe's secure page. You come back to Vowly Event with Premium switched on, and we email you a confirmation.

On the website you pay by card only. If Your payment is being confirmed appears, your bank is still confirming the payment: wait a few minutes instead of paying again.

On iPhone or Android

  1. Open Profile, then your plan.
  2. Choose monthly or yearly and tap Continue.
  3. Confirm in the App Store or Google Play window. Premium switches on as soon as the store confirms the purchase.

The store takes the payment and sends you the receipt. If Waiting for confirmation appears, the store is still waiting, for example for a parent's approval or a slow card. You do not need to buy again.

One subscription on every device

Premium belongs to your Vowly Event account, not to the device. Subscribe once, wherever you like, then sign in with the same account on the web, an iPhone or an Android phone. You change or cancel the subscription where you bought it; a website subscription shows Managed on the web in the phone app. If you already have Premium, the website does not let you buy it a second time.

Restore a store purchase

On a new phone, after reinstalling the app, or if Premium does not appear after paying in the store, open your plan and tap Restore purchases. Use the same App Store or Google Play account you paid with.

A store purchase belongs to one Vowly Event account. If it was bought while you were signed in to another account, the app shows Linked to another account: sign in with that account to use it. Still missing? See subscription not showing.

Subscribing during the free trial

You can subscribe at any time during your 14-day trial. The subscription starts and is charged the same day, and the remaining trial days are not added on top. The four things the trial leaves out open straight away: the QR code download, your team, exports and your own link address.

Frequently asked questions

Can I pay by PayPal or bank transfer?

No. On the website you pay by card. In the apps, the App Store or Google Play takes the payment with the methods your store account offers.

I subscribed on my iPhone. Do I have Premium on the website too?

Yes. Sign in on web.vowly.co with the same account and Premium is there.

Does my partner need to subscribe too?

No. Invite them to your event's team; they join with a free account. See invite your partner or planner.

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support@vowly.co